Refunds & Returns

2Non-Returnable Items

The following items cannot be returned:

• Used or installed parts
• Damaged items (not caused by shipping)
• Clearance or final-sale items

3Return Process

To initiate a return:

1. Contact us with your return request
2. Provide your order number and the reason for return
3. Ship the item to the return address we provide

Customers are responsible for return shipping costs unless the item is defective.

4Damaged or Defective Items

If your item arrives damaged:

1. Take photos of the product and the packaging
2. Send them to us within 48 hours of delivery

We will offer a replacement or a refund.

5Refunds

Once your return is received and inspected:

• Approved refunds are issued to your original payment method
• Processing time: 5–10 business days

6Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account again
2. Contact your card or payment provider
3. If it’s still missing, contact us

7Exchanges

We only replace items if they are defective or damaged.

8Order Cancellations

Orders can be canceled within a short window after purchase. Once an order has shipped, it can no longer be canceled.

9Shipping Costs

• Original shipping costs are non-refundable
• Return shipping is paid by the customer — unless the return is due to our error

10Contact Information